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Get Help

Duke offers extensive support services. Please choose from the list below, based on your needs.

General support links

  • Get Help from OIT
  • Support@Duke - General IT Support 
  • IT Knowledgebase (Duke authentication required)
  • OIT's NetID Self Service tool, for making changes to your NetID account.

School-based Support

  • Duke Divinity School
  • Duke Law Help Desk
  • Duke School of Medicine
  • Duke School of Nursing
  • Fuqua Information Technology Support
  • Nicholas School Information Technology Support
  • Pratt Information Technology Support
  • Sanford School's Information Technology Support (Requires NetID)
  • Trinity Technology Services

Academic and Research Resources Support

  • Learning Innovation
  • ePrint system
  • Library research support

Telephone and Network Support

  • Get Connected
  • Phone Services

Administrative Systems

  • Duke Financial Services Administrative Systems Management
  • SAP
  • Student Information Services & Systems
  • Enterprise Systems & Support group
  • Research Administration group (School of Medicine)
Get Help Now

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Duke University Durham NC (919) 684 8111

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    • Search form

    • Support
      • General Support
      • IT Knowledge Base
      • Link Service Desk
      • School & Department
    • Get Connected
      • Email and Collaboration
      • NetID and Password
      • Voice, Mobile and Data
      • On Campus
      • Off Campus
      • For Duke University Health System Users
    • Instructional Technology
      • Sakai
      • Computer Labs
      • Classroom Capture and Video Recording
      • Learning Innovation
      • Online Duke
    • Services
      • IT Security at Duke
      • Digital Media Services
      • Conferencing Services
      • File Sharing and Data Storage
      • Hardware
      • Software
      • Identity Management and Authentication
      • Virtual Computing
      • Web Publishing
      • Network
      • Telephone
      • Listserv
      • Assistive Technology
      • End User Training
    • Research Computing
      • Research Data Center Facilities
      • Secure Research Data Storage
      • Departmental Computing Clusters
      • Data and Visualization Services
      • Duke CI Connect
      • Duke Research Computing
      • Research Data Security
    • IT at Duke
      • IT Organizations
      • IT Governance
      • IT Projects
      • TechExpo
        • TechExpo 2017
        • TechExpo 2016
        • TechExpo 2018
      • Careers
      • Policies, Guidelines, and Practices
      • Events, Presentations, and Training
      • Publications
      • Students
      • Faculty/Staff
      • Researchers
      • Visitors