Email and Collaboration

Email Accounts

Duke offers Office365 to faculty, staff, and students, although individual departments may provide other e-mail systems. Check with your local IT staff for options in your department. Learn how to set up your Duke Office 365 account . Duke also provides group e-mail and shared mailboxes on request. Read here for more information.

Duke’s Box

Duke’s Box is a cloud-based storage and collaboration service for all Duke University and Duke Medicine faculty, staff and students. With Box, users can access, store and share content securely with Duke and non-Duke users — anywhere, anytime, on any device. Visit the FAQ page for more information.

  • University: Box accounts have been provisioned for all University faculty, staff, and students. If you are new to Duke and do not have a Box account contact the OIT Service Desk. Box accounts are available for University affiliates and sponsored guests. Users must have an active Duke NETID. 
  • Duke Medicine: Box accounts will be activated upon completion of online training. Duke Medicine affiliates and sponsored guests must contact their local IT support team to request approval for a Box account. 

See here for more information on collaborative file sharing with

Microsoft OneDrive

Microsoft OneDrive for Business allows you to store, sync, share files and collaborate with others at Duke online. It also allows you to use the mobile version of Microsoft Office, available free through Duke’s site license with Microsoft, so you can edit, share and collaborate on documents using your mobile device or tablet.. For more information on this service, please visit Duke's Office365 information page

WebEx videoconferencing services

Duke faculty, staff and students now can use a suite of collaboration services, powered by Cisco WebEx technologies, to connect with others and share information.

The services, available through Duke’s Office of Information Technology, include:

  • WebEx Meeting ( allows users to connect as many as 1,000 participants via telephone, computer audio and web videoconferencing. OIT has been working with departmental business managers to transition Premiere Global and Verizon Business Conferencing users to WebEx Meeting, which offers cost savings of as much as 40 to 45 percent. Effective immediately, all other Duke faculty and staff can request a WebEx Meeting account using an online form. (For details about usage rates and billing, visit the OIT website.)