Support

Listed below are Duke's common resources that provide for a broad range of institutional support.

General Support

General Support Many technology services on Duke University's campus are supported by Duke's central IT organization, the Office of Information Technology. For technical support, contact your local IT service professional or the OIT...

IT Knowledge Base

The Support@Duke service management system (sometimes referred to as ServiceNow) is used at Duke for several applications and projects, including an online knowledgebase and a request tracking system. The online knowledgebase allows the...

Link Service Desk

The Link Service Desk, part of the Link Teaching and Learning Center in Perkins Library, offers a wide range of equipment and services available to both students and faculty to improve the classroom and learning experience...

Schools & Departments

Many technology services at Duke University are supported by Duke's central IT organization, the Office of Information Technology.  OIT's Service Desk can answer most of your technology questions, while its Web site keeps you aware of...